GlideFetch Privacy Policy

Information We Collect

We collect information to provide, improve, and secure our connection services. GlideFetch is a social platform that connects requesters with travelers. We do not collect or process payment information as all transactions are handled directly between users. Here's what we may collect:

How We Use Your Information

• Provide and operate our platform services, including matching requesters with travelers.
• Facilitate communication between users via in-app chat.
• Verify user identity to maintain a trusted community.
• Improve platform performance through analytics and usage patterns.
• Send service updates and notifications such as match alerts, messages, or important announcements.
• Prevent fraud, abuse, or illegal activities on the platform.
• Display user profiles, ratings, and reviews to build community trust.

How We Protect Your Data

• Restricting access to personal data to authorized staff under strict confidentiality.
• Regularly reviewing systems for vulnerabilities and data protection compliance.
• Encouraging users to safeguard their login credentials as no system is entirely secure.

Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data with trusted third parties when necessary to deliver our services:

We ensure all partners follow data protection laws and use your data only for intended purposes. We do not share your personal information with payment processors as we do not handle transactions.

Payment Information

GlideFetch does not process, store, or handle any payment information between users. All financial transactions, including payment methods, amounts, and transfers, are arranged and conducted directly between requesters and travelers outside of our platform.

We do not collect credit card numbers, bank account details, or any payment-related information from users engaging in peer-to-peer transactions. Any payment processing services you choose to use are subject to their own privacy policies.

Data Retention

We retain your data while your account is active or as needed to provide services. After account deletion, we may retain data for a reasonable period (typically 3 years) for record-keeping and legal compliance. You may request deletion of your account and associated data at any time (see Section 9).

Cookies & Tracking Technologies

We use cookies, local storage, and tracking tools to keep you logged in securely, understand user behavior, and surface relevant offers. You can disable cookies in your browser or device settings, though some features may not function properly.

Your Rights

Depending on your region, you may have the following rights:

• Access: Request a copy of the data we store about you.
• Correction: Update or fix inaccurate information.
• Deletion: Request permanent deletion of your data.
• Withdrawal of consent: Opt out of certain data uses such as marketing emails.

User-to-User Interactions

When you communicate with other users through our platform, you may choose to share personal information such as phone numbers, addresses, or payment details. Please exercise caution when sharing sensitive information with other users.

GlideFetch is not responsible for how other users handle, store, or use any personal information you share with them directly. We encourage users to practice safe sharing and only provide information necessary for their arrangements.

International Data Transfers

Your data may be transferred and stored on servers outside your country. We ensure all such transfers comply with data protection standards (e.g., GDPR, DPDP Act) and that your information remains secure.

Account Deletion

You can delete your account anytime through the app or by emailing info@glidefetch.com. Upon deletion, your profile and personal data will be permanently removed, except where retention is required for fraud prevention, dispute resolution, or legal compliance.

Children’s Privacy

GlideFetch does not knowingly collect information from children under 13. If we discover a user under 13, we will immediately delete their account and data. Parents who believe their child has created an account should contact us at info@glidefetch.com.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. The revised version will always be available on our website and app. Continued use of GlideFetch after updates means you accept the new policy.